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Important message about TPG customer support channels during COVID-19 outbreak

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Subject

Latest Post

Activity

Level 1c

05-06-2020 09:23 AM

No wifi for nearly 2 weeks

By

324 Views

12 Replies

Level 1b

09-06-2020 09:09 PM

Packet loss

By

303 Views

23 Replies

Level 1b

11-06-2020 04:52 PM

NBN internet still not working

By

292 Views

7 Replies

Level 3

05-06-2020 01:52 PM

mail server invalid certificate?

By

218 Views

3 Replies

Level 3

10-06-2020 12:22 PM

NBN sudden disconnection and now TPG can't seem to find my address

By

220 Views

10 Replies

Level 1b

12-06-2020 04:08 PM

Port 53 hybrid coax fiber connection

By

157 Views

4 Replies

Level 1b

07-06-2020 08:32 PM

Ping High

By

169 Views

5 Replies

Level 1b

18-06-2020 03:16 AM

Firmware upgrade for Archer vr1600v v2

By

242 Views

8 Replies

Level 1b

19-06-2020 12:10 PM

Archer VR1600v v2 keeps dropping connection

By

189 Views

9 Replies

Level 3

11-06-2020 10:30 PM

No NBN Internet Connection

By

184 Views

9 Replies

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Subject

Latest Post

Activity

Level 1

02-07-2020 05:13 PM

Upload Speed

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0 Views

0 Replies

Staff

12-02-2020 11:37 AM

How to Check for NBN Network Outage

By

82092 Views

29 Replies

Level 1

02-07-2020 03:44 PM

Low NBN download speed

By

14 Views

2 Replies

Level 1

01-07-2020 06:22 PM

Archer VR1600v V2 Factory Reset by TPG

By

39 Views

2 Replies

Level 2

29-06-2020 08:43 AM

I cannot activating the SIM card.

By

27 Views

2 Replies

Level 1

02-07-2020 01:11 PM

Complaint re billing

By

24 Views

2 Replies

Level 1

02-07-2020 01:00 PM

i need to cancel my mobile account

By

17 Views

3 Replies

Level 1a

02-07-2020 01:05 PM

Home Phone Not Working - NO Mobile reception to help fix

By

9 Views

1 Reply

Level 1

02-07-2020 11:36 AM

Adsl 2+

By

41 Views

4 Replies

Level 1c

02-07-2020 11:04 AM

Billing issues not dealt with in timely manner

By

48 Views

4 Replies

New solutions

Avatar Column

Author

Subject

Latest Post

Activity

Level 1c

01-07-2020 08:27 AM

Firmware

By

34 Views

2 Replies

Level 1a

30-06-2020 10:47 AM

TP-Link Deco M5

By

74 Views

5 Replies

Level 3

25-06-2020 07:04 PM

VOIP - Unable to make external calls

By

79 Views

5 Replies

Level 3

25-06-2020 09:05 AM

Wifi

By

91 Views

13 Replies

Level 1a

29-06-2020 10:03 AM

No home phone signal but Internet works

By

45 Views

2 Replies

Level 1

26-06-2020 03:03 PM

Modem return

By

54 Views

2 Replies

Level 1

23-06-2020 05:31 PM

5G

By

37 Views

1 Reply

Level 1a

24-06-2020 02:59 PM

Modem delievery

By

36 Views

2 Replies

Level 3

24-06-2020 02:14 PM

Difficulty in logging into TPG App

By

95 Views

11 Replies

Level 1c

25-06-2020 01:27 PM

Error code when trying to schedule move home

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49 Views

3 Replies

Avatar Column

Author

Subject

Latest Post

Activity

Moderator

26-05-2020 12:44 PM

How to Track or Reschedule Your NBN Installation via the My TPG App

By

117 Views

0 Replies

Moderator

26-05-2020 11:58 AM

How to Test Your NBN Speed via the My TPG App

By

139 Views

0 Replies

Moderator

26-05-2020 10:47 AM

TPG’s New Support App: My TPG

By

439 Views

0 Replies

Moderator

30-04-2020 05:28 PM

How to Change Your ADSL Plan via My Account

By

1117 Views

0 Replies

Moderator

30-04-2020 12:42 PM

Customer Self-Help Options with TPG

By

965 Views

0 Replies

Community Manager

24-04-2018 10:21 AM

How to turn off data on your Iphone and Android phones

By

1882 Views

0 Replies

Community Manager

18-04-2018 11:21 AM

NBN FTTC - Basic Troubleshooting Guide

By

3136 Views

0 Replies

Community Manager

21-03-2018 04:30 PM

What to expect with a TPG FTTB install

By

2732 Views

0 Replies

Community Manager

21-03-2018 09:30 AM

How to save your contacts on an Android phone

By

1931 Views

0 Replies

Community Manager

13-03-2018 01:39 PM

Checking Your Mobile Usage

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195773 Views

9 Replies