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New connection WiFi not working

vivekverma
Level 2
Unable to connect WiFi, it states:

Your newly installed broadband equipment is waiting to be automatically configured.
1 REPLY 1
BasilDV
Moderator

Hi @vivekverma

 

For customers who would like to check the status of their service installation/activation, we have created this community article, which contains a video on How to track your TPG service installation

 

We also send an email notification once the service is activated. If you have received this email and the service is still not working, we recommend to check if the equipment is properly set up by going to this link : New Connection Setup Help

 

We've also created an article that will help customers to check or configure manually the modem that we've provided.

In your case, your FTTB service has been activated and the modem is getting the internet with a good speed.

 

BasilDV