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I wan to cancel my contract, how can I do this when I cannot get through to customer service

aaronnsteph9876
Level 2

I have been trying to contact your customer service team since the weekend, as I was dealing with your team member Ritz and have had no contact. I would like to cancel my contract as I have chosen another provider who actually answers there phones. Please tell me how I can do this as my contract has one more month to run and then it is over and I dont want to be charged anymore 

2 REPLIES 2
dilshersinghs1
Level 2
I want to cancel my all SIM cards ( TPG ) long tym rdy I’m never using so every month my 10$ cutting so plz all u cancel my SIM cards thnx u
Riezl
Moderator

Hi @dilshersinghs1, we are sorry to know that you'd like to cancel the service. Please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can assist with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community