We're sorry to know that you'd like to cancel the service, @jbusuttil. We'd like to arrange an account specialist to contact you to address this concern. Please PM us your TPG customer ID, username and complete address with your best contact number and most convenient time to receive a call.
To send a PM, please refer to this link: How do I private message (PM) in the community
Hi @r3m, thanks for sending your account details via PM. We will need to arrange an account specialist to contact you to discuss the matter.
Can we give you a ring on the mobile number we have on file? Do you have a preferred callback time?