International roaming top up

[pdmgmnt]

I understand a $500 debit is processed upon activating international roaming on a TPG SIM. At what amount is the balance topped up to the $500 if the phone is used extensively whilst overseas? Thank you.

[Dann]

Hi pdmgmnt,

Welcome to the Community!

The new TPG International roaming doesn't top-up automatically. In case you need more prepaid balance to top-up overseas, you can top-up online.

Just go to TPG My Account and choose Top up Prepaid balance on the left side of the page then select your desired amount. Please review the order before your submit the request.

Please let us know if we can further assist you.

Regards,

Dann

[shadfars]

I can’t top up because MFA is sent to ky other number which has no roaming. How could you help me?

[shadfars]

I can’t top up because MFA is sent to my other number which has no roaming. How could you help me?

[Anonymous]

Hi @shadfars ,

Let us see what our options are for you to get access to your online log-in. Is the mobile number registered to the TPG account?

Let us grab your details; could you flick me a PM?

How to send a PM?

Regards,

I can’t top up because MFA is sent to ky other number which has no roaming. How could you help me?