Have set up a new email address in the manage email section. It says the email is active but I can't log into it using the post office log in or set up the email on a phone.
Is there something I am not doing or doing wrong?
Hi @rodwilli ,
Welcome to TPG Community!
Are you still not able to login using your Slave account via Post Office?
If the account is newly created, it usually takes 10 to 15 minutes before it is fully functional.
If the account is still not working, please let us know and will check it further.
Thanks it is now working, though I have another issue with both the main email account and slave email accounts not being able to send emails from phones.
main account email is on a Samsung S8
slave email is on an iPhone xs
is there a setting that I need to check for the outgoing mail?
We're glad to know that it is now working.
We have available guide on our website on how to setup your email address on Android smartphone and iPhone. Feel free to visit the links below.
Let us know how it will go.Cheers!