Still waiting on replacement simcard

[finn]

Still waiting for replacement simcard.

Was charge $10 on the 12/2/21.

Postie came by today yet still nothing received.

Is there anyway to track simcard and why express service was not being offered when request for replacement simcard?

almost 2 weeks gone and yet still paid for the MSN service.

[Riezl]

Hi @finn , please send us a private message with your  TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account and help get tot he bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community