Username change & billing problem

[7162886]

My question is how can i correct my name on the details. They put my name incorrectly and called them to change it. They said its done but shows the same incorrect name on the details. Because of this name problem my bank dont allow direct debit. Haw can i connect to customer service another way except phone call.

[BasilDV]

Hi @7162886

Welcome to the Community!

We'd like to look into the account for better understanding of the situation and see what we can do to correct this issue.

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV