Why am I being charged for cancelled services?

[pete2806]

I cancelled my account with TPG in August 2020 but I’ve still been charged for home phone and internet services for over a year. I request a refund.

[Riezl]

Hi @pete2806 ,please send us a private message with your TPG customer ID, username, and complete address so we can take a look at your account and help get to the bottom of this.

To send a PM, please refer to this link: How do I private message (PM) in the community