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is this the right spot for problems with post office

Level 1b

completely locked out of my email now have tried changing the password and that is not helping i currently can not even log on to post office and even if i try to use outlook can not get my emails not happy

Moderator

Hi @amustang

 

Due to an unplanned outage, some customers may experience an issue accessing their emails.

 

This outage is not related to any security issue and TPG engineers have been working around the clock to resolve this it.

 

For updates, please check https://www.tpg.com.au/servicestatus & https://community.tpg.com.au/t5/Broadband-Internet/TPG-Email-Outage/td-p/36786

 

TPG apologises for any inconvenience.

 

 

Regards,

Ahra_G

Level 1b

still having same problem

Moderator

Hi @amustang

 

Thanks for raising this with us.

 

We can't apologise enough for the inconvenience this has caused you.

 

We'll check this matter with our network Engineering team for further investigation.

 

Regards,

BasilDV

Level 1b

just so that you know i am still having the same problem

Moderator

Hi @amustang

 

Are you able to post a screenshot of the error that you've been receiving?

 

Our Post Masters needs to check on this further.

 

Regards,

BasilDV

Level 1b

the page has email addresses on it so for obvious reasons i dont want to post the whole page but this is the warning that comes up

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Moderator

Thank you, @amustang.

 

We've raised this with our Post Masters for further investigation.

 

Further updates will be given once available.

 

Regards,

BasilDV

Moderator

Hi @amustang,

 

Our Post Masters have made some changes.

 

Are you able to try adding contacts again?

 

Regards,

BasilDV

Level 1b

thank you that has worked 

thank you for your help