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biminp33
Level 2

Hello,

I tried to change my NBN plan online. It came up with  < E:adsl_comm:thread_exists > after I confirmed everything. Can someone reset my account to solve this?

 

Min

 

1 REPLY 1
Ahra_G
Moderator

Hi @biminp33

 

Here's an article on how you can easily change your plan online: 

How to Change NBN Plan Online via TPG My Account

 

If you still encounter issues, please send me a PM with your TPG username or customer ID in order for us to assist you accordingly.

 

 

Regards,

Ahra_G