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404 Error with TPG speedtest webpage

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robsydney
Level 2

Why do I get a 404 error when trying to use the Speedtest webpage under the TPG Support tab? When will it be fixed?

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @robsydney

 

We are currently working on fixing the issue as our Network Engineers are investigating it.

 

Please use Ookla (Speedtest.net) while we are working on our page.

 

Have a good day.

BasilDV

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6 REPLIES 6
BasilDV
Moderator

Hi @robsydney

 

We are currently working on fixing the issue as our Network Engineers are investigating it.

 

Please use Ookla (Speedtest.net) while we are working on our page.

 

Have a good day.

BasilDV

robsydney
Level 2

Thank you BasilDV for your very quick response and providing an alternative service option. Smiley Happy 

BasilDV
Moderator

You're welcome, @robsydney.

 

Cheers!

david64
Master

@BasilDV . How come I didn't get a reply to my post on Saturday. It is nearly a week since the speed test stopped working.

https://community.tpg.com.au/t5/Broadband-Internet/TPG-speed-test/m-p/114575?search-action-id=283918...

 

With speedtest.net, you have to wait until it stops downloading ads before running test. If you click GO as soon as it appears, the test fails. The Telstra speed test is better.

 

BasilDV
Moderator

Hi @david64

 

We apologise if we were not able to respond to your post.

 

Our team is working closely on restoring the page, but no ETA was provided.

 

BasilDV

BasilDV
Moderator

Hi @robsydney

 

The speed test page has been restored.

 

Have a good day!

 

BasilDV