Bill extension

Aarongreen675
Level 2

Hello i am wondering if i can get an extension on my bill until the 20th of may.

Username is : xxxxxx

1 REPLY 1
Shane
Moderator

Hi @Aarongreen675 

 

Welcome to the community!

 

We regret to inform you that your request is not possible as your NBN service is being supplied on a prepaid basis; thus, non-payment will lead to account inactivity. May I know the reason as to why you are unable to make a payment on time?

 

Regards,

 


@Aarongreen675 wrote:
Hello i am wondering if i can get an extension on my bill until the 20th of may.

Username is : xxxxxx