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Cable error 8180

Level 1

Hi. I got home from work tonight to find no internet. The Huawei modem has a cable error 8180 when requesting a connection. I tried turning the modem off and on and then resetting. Still nothing but error.

1 REPLY 1
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Moderator

Hi @73bathurst,

 

Welcome to TPG Community!

 

We have located the account using your community details and we can see that you have been in touch with one of our technical specialists who has escalated the issue to our Engineering Team.

 

As per checking, the issue has been lodged to NBN Co. and an NBN technician has been booked to investigate further.

 

Our Engineering Team is closely monitoring this case and the case engineer will contact you as soon as an update regarding the outcome of the technician visit is received.

 

Should you have further queries, please let us know. Thank you.