Hi I have followed all instructions and troubleshooting guides. I have a connection light but no dsl/internet. My NCD device flashes only on the first three blue lights. I have received many texts about ‘activating’ my NBN. Each time I attempt, I leave the NCD/router for 30+ mins. I’m still not connected.
We're able to locate the account using your community details. We've seen that the NBN installation has been completed and the NBN service has been connected for 2h 15m. Let us know should you require further assistance.