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My password is not working anymore and I’ve typed it over and over

Level 1
Why does my password don’t work anymore it disconnected me then I tried to connect and won’t let me with my password I always use
Level 5

What password is it?

Is it your account password, Email password or Wi-fi password?



Hi @Sharon1978, if you're referring to your TPG My Account password, you can reset it here:


If it's for the Wi-Fi password, we recommend having a read of these community articles, which can help you with this concern.


Forgotten Your Wi-Fi Password?


Wi-Fi troubleshooting steps - No Internet/Connection


Feel free to message us should you need further assistance. Thank you.