I have tried to make contact a number of way with no response am getting frustrated.
I got a message this week saying that my broadband was installed and ready to go so i turned the modem on and it didnt' work. As I trouble shooted it looks like i am missing a NBN connector device. I ahve just purchased this house and suspect the old owner took it not realising it wasn't part of their modem. How do i get a replacement one. I really need to get this sorted urgently.