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NBN Fibre to the Curb (FTTC) Setup Guide

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Mahathi25
Level 2
I have followed all the instructions but up to now i haven’t got internet connection. There is no light on internet
RajenS
Moderator

Hi barrebe12,      

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

RajenS
Moderator

Hi 

Looking at your account now 

 

Thanks 

 

RajenS
Moderator

Hi, barrebee, 

 glad to see,  our troubleshoot worked, and you  are online now, 

still, I will get someone to solve your account password for you, 

 

I will PM your Ticket now . 

 

Thanks 

 

 

 

View solution in original post

RajenS
Moderator

Hi  Mahathi25

,      

 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service

RajenS
Moderator

Hi   

 

Glad to see you online now 

 

 

20min avg. speed: download 54Kbits/s, upload 966Kbits/s
Connected at: 2020-04-15 11:19:45

 

View solution in original post

RajenS
Moderator

@Subhojit123 


elcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service


 

RajenS
Moderator

Hi  Subhojit123,

 

We booked NBN tech visit for Thursday, 16 April 2020, 1:00 PM - 5:00 PM. 

Please make sure someone at home, so we can fix your connection issues. 

 

Thanks 

Rajen 

 

View solution in original post

Manut1978
Level 2
I’m sorry I’m already done all that it’s not working for me. And I’m already calling you on that number no one pick up my phone.
mailoansaigon
Level 2

Hi there,

 

I have the same problem with setting up NBN FTTC to work. My TPG username is mailoansaigon. Please help! Thanks