NBN outage

[Rubiovens]

My nbn has been out pretty much all day. It came back for about five minutes this afternoon but went back out again. NBN says there is not outage from their end at my address so what’s going on?

[BasilDV]

Hi @Rubiovens

Thanks for raising this with us.

We were able to locate your account using your community details and learned that there's a possible fault within the NBN line.

This has been raised to our Engineers and updates will be provided via SMS or phone call within 24 to 48 hours.

BasilDV