Recovering emails automatically deleted from server

[don100]

Dear Support

I need to recover an extremely important email automatically deleted from the server which was received in my webmail in late December (last few weeks of the month). I don't have precise details, but I believe it was sent to an old chariot or qldnet email account (and automatically redirected to my current tpg email account). I also know partial receipient details (e.g. surname of sender).

Please can you assist in this matter

Regards

Don

[Ahra_G]

Hi @don100, 

We can have this checked with our PostMaster however, we cannot guarantee that the deleted email will be recovered. 

You may provide us with below information by sending it via private message.

Email addressto and from)

Date:

Subject:

We'll wait for these details.

Regards,

Ahra_G

[don100]

I have sent a private message as requested.

Thanks

Don