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Replace Huawei router with ASUS ac87u Plug straight into NTD of HFC NBN

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Level 2

Hi all,

Currently have following setup (image attached). I'd like to replace the provided router with my ASUS ac87u router to remove a double NAT scernaio with both routers trying to NAT traffic. As I currently have my ASUS router branch off one of the ports of the provided huawei router.

I have tried simply replacing the router but I am unable to get internet to function. Im guessing there are settings I will need to copy over to my ASUS router. Does anyone know what these are?

 

Thanks in advance!

2 REPLIES
Moderator

Hi RED_ALERT,

 

The general settings for TPG's NBN HFC are posted in our support page: 

https://www.tpg.com.au/support/nbn/generalsetting

 

Additionally, you may have to set WAN VLAN ID to 2.

 

(Please be advised we don't support troubleshooting third party devices, although I am sure other customers and Community members may be able to give you some advice about it.)

Level 2

Hi MarN

 

Thanks for the advice!

I have been scouring whirlpool forums but cant seem to find an exact guide on setting up TPG on RT-AC87U with NBN. I will give the VLAN ID setting a try tonight and let you know how I go.

Cheers!
Red