Our records show that your modem has already reconnected to our server. Since your account is currently throttled during the Peak period, the connection speed will only be at a maximum of 128Kbps between 8:30AM - 2:30AM.
Should you need further assistance, please don't hesitate to leave a comment.
Thanks for dropping by to confirm the status of your connection, @Mctavish32.
My apologies for the inconvenience brought by the unusual wait time to get the issue resolved. With your service now on Unlimited plan, there shouldn't be any issues like this going forward. Don't hesitate to leave a comment or create a new thread should you need our assistance further.