TPG Email

gnparr
Level 2

Has the email deletion period been reduced to 1 month from what was 45 days?

My emails are deleting from my Inbox after only 1 month!

1 REPLY 1
BasilDV
Moderator

Hi @gnparr 

 

Messages will be automatically deleted after 45 days for POP accounts.

 

If your 30 days old emails were deleted, we'd like to check and investigate what happened.

 

Could you send me a PM with the email address that was affected?

 

BasilDV