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TPG email account not working

Level 1b


I am having trouble accessing my TPG emails.  My computer recently had to be reset as there was a problem with Windows 10 updating, my email account disappeared and now I can't get my email account to work.  I have tried setting up a new account many times but nothing is working.  Help!

Thanks so much!

Level 9

Hi bxsamh. Are you able to access your email account in Post Office (webmail)? Or, has your email account disappeared from your email client on your computer?


Hi @bxsamh


Welcome to the Community! 


Kindly refer to the following Community articles for reference:



If you still cannot set up your email, please send us with more information. Such as the email address, error messages or what is the email client you are using via private message so we can assist you accordingly.