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The Internet has been really slow.

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Prabhjeet100
Level 2
ADSL2+ internet very slow
1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @Prabhjeet100,

 

Welcome to TPG Community!

 

I checked your account and was not able to detect any issues at all. You are getting a good speed on your ADSL2+ connection. I have refreshed your line connection just to make sure that you'll get the speed that we are detecting.

 

Are you able to run a speedtest and provide us screenshots?

 

Also, are we using Wi-Fi or Wired connection? Please check this link for troubleshooting your speed issues.

In case you are using WI-Fi connection, you can also use this link. to improve your connection at home.

 

Cheers!

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1 REPLY 1
BasilDV
Moderator

Hi @Prabhjeet100,

 

Welcome to TPG Community!

 

I checked your account and was not able to detect any issues at all. You are getting a good speed on your ADSL2+ connection. I have refreshed your line connection just to make sure that you'll get the speed that we are detecting.

 

Are you able to run a speedtest and provide us screenshots?

 

Also, are we using Wi-Fi or Wired connection? Please check this link for troubleshooting your speed issues.

In case you are using WI-Fi connection, you can also use this link. to improve your connection at home.

 

Cheers!