My ADSL2+ speed is only 1.3/0.8 Mbit. Hard reset of modem has not fixed the problem.
Having not done a previous speedtest I do not know what speeds I was getting when I was first set up with TPG, I just know that I was a lot faster than this.
Attached link showing one speedtest I've run:
Can I please have this issue resolved?
Welcome to TPG Community!
I've searched for your account using your Community details and was able to find a match.
I've completed a line test which has detected a high download traffic which would cause the slow speed connection.
If you have multiple devices, you can try to leave one device connected to the internet one at a time until you figure out which device is causing the download traffic.
Also please check if you have any application running / downloading in the background.
Let us know should you need further assistance.