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I can receive calls on my landline but when I try and ring a number I get an engaged signal no matter what number I try

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montybatton
Level 3

I cannot find an email address to send my question and obviously cannot phone for assistance.

Do you have an online help assistant or an email address so that I can resolve this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
montybatton
Level 3

It's working again! Thanks Basil.

View solution in original post

3 REPLIES 3
BasilDV
Moderator

Hi @montybatton

 

We checked the account and it shows that the outgoing call is suspended.

Could you reboot the modem/router to refresh your connection as we can confirm that there's no payment issue within the account?

 

BasilDV

montybatton
Level 3

It's working again! Thanks Basil.

BasilDV
Moderator

Glad that this has been sorted @montybatton.

 

Cheers!

BasilDV