I have a dial tone on my landline but when you dial a number all you get is a loud piercing noise

[Riezl]

Hi @andyandalice , we recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community

[warkus]

You gotta love that loud piercing noise, I had that regularly, especially in the last week before I pulled the pin.

Its much more fun than the silence which you get as well...

You are not alone!