I'm still awaiting my phone number to be ported over. What's going on?

[johnsandy46]

And furthermore, how many hours does it take to reply to these questions? Not impressed.

[Shane]

Hi @johnsandy46,

Welcome to the community!

Porting your home phone number takes 1-5 working days from the day your service has been activated. I was able to locate your account using your community details and confirmed that your home phone number has been successfully ported this morning.

Let me know should you require further assistance.

Cheers!