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Unable to receive calls from the UK

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Level 1a

Since July 19 my mother has had a huge amount of trouble calling me from the UK.  She keeps getting the message saying they cannot get through with this number COA 0163.  My mother is 92 years old and extremely stressed about this.  I only have my landline with TPG so my mother can call me, and we haven't had trouble before.

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Moderator

Hi @4961048, we'd like to make sure that we are currently looking at the right account.

 

 

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