nbn landline

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bandsmorris
Level 3

Hi I shall be all afternoon today and after 2pm tomorrow

I forgot I am on nbn 50 my download speeds around 30 at night and 34 max during the day upload is 17 to 18

 

AND MY LANDLINE STILL WILL NOT RECIEVE Mobile calls

 

Riezl
Moderator

Thanks @bandsmorris. We have arranged a technical specialist to contact you between 2PM and 5PM QLD time today for assistance.

Ahra_G
Moderator

Hi @bandsmorris

 

The homephone issue has now been raised to our Engineering team. Kindly allow them sometime to assess and investigate the cause of the issue. 

 

Should you have further queries, feel free to let us know. 

 

 

Regards,

Ahra_G

bandsmorris
Level 3

Hi

The landline is now working and recieving calls from mobile phones

It would appear the issue was from my previous providor

Thank You

BasilDV
Moderator

Thanks for the update, @bandsmorris.

 

We are glad that the home phone is working properly now.

 

Cheers!

BasilDV