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We've edited your post which contains your TPG username. Please avoid the posting of personal details on the public page e.g. customer ID, telephone numbers and similar pieces of information as they may compromise your account security.
The firmware of your modem is currently the latest one.
Should you require further assistance, please let us know.
Can you please update our router's firmware, currently sporting:
Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n Hardware Version:Archer VR1600v v1 00000000
Username can be found in my private notes setting for this community forum account.
Any issues please contact us otherwise advise when done.
Thank you for sending me your details. I requested a firmware upgrade for your modem/router. We'll provide you an update on this thread within 24-48hrs.
Let us know should you require further assistance.
Hi @andy ,
We're able to confirm that your modem/router's firmware has the latest update. I am waiting for your response so we can arrange a call from one of our Technicians for further testing.