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HUAWEI Modem HG659 - Firmware Update

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Rica_R
Moderator

Hi @anthony31075,

 

Welcome to TPG Community!

 

Thanks for sending out the details, we've already requested for a modem firmware upgrade for your account. 

We'll keep you posted once done. Thank you. 

Rica_R
Moderator

Hi @anthony31075,

 

 

Good news! Your modem software has been updated. 

 

Should you require any further assistance, please let us know. Thank you.

kiki0916
Level 2

hello,how can I update the fireware for hg659 

Product type:
HG659
Device ID:
00E0FC-J3N7S17904930735
Hardware version:
VER.B
Software version:
V100R001C270B011
Shane
Moderator

Hi @kiki0916

 

We'd love to help upgrade the firmware of your modem/router. We tried to use your community details to pull up the account unfortunately it does have any matching records.

 

Feel free to PM us your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community

 

Cheers!

jamieg008
Level 2

Hi Shane, can you please assist me in updating the firemware for my HG659?

 

Product type: HG659
Device ID: 00E0FC-J3N8W16C09003344
Hardware version: VER.B
Software version: V100R001C216B113
 
Thanks
Shane
Moderator

Hi @jamieg008,

 

Welcome to the community!

 

Thanks for sending me your details. We'll request a firmware upgrade for your modem/router further updates will be provided on this thread when is available.

 

Let us know should you require further assistance.

 

Cheers!

e_d_sic
Level 2

Hi Shane,

 

Could you please help me updating the firemware for my HG659 too? Appreciate it.

 
Product type: HG659
Device ID: 00E0FC-J3N8W16909001569
Hardware version: VER.B
Software version: V100R001C216B013
 
Thanks
BasilDV
Moderator

Hi @e_d_sic,

 

Welcome to TPG Community!
 

Your modem currently has the latest firmware.

 

Kind regards,

BasilDV

SimonWi
Level 2

Hi

Could you please update my firmware to the latest version?

 

Product type:  HG659
Device ID: 00E0FC-J3N8W16B29003572
Hardware version: VER.B
Software version: V100R001C216B111
Thank you
Shane
Moderator

Hi @SimonWi,

 

Welcome to the community!

 

We'd love to help update the firmware of your modem/router. We tried to use your community details to pull up the account unfortunately it does not show any matching records.

 

In case you need a reference:

 

How do I private message (PM) in the community

 

Cheers!