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Home Wireless Broadband setting error

misc22
Level 2

I try changing the Mobile WAN from the original <TPG_Telecom(default:1)> to <Vodafone(default:2)> to test the speed. Now when I try to change back to <TPG_Telecom(default:1)>, I am getting <Error code: 89527, The APN field is required>, but the APN field is greyout plus the APN field is initially blank for <TPG_Telecom(default:1)> setting. How to I change that ?

 
1 REPLY 1
Shane
Moderator

Hi @misc22,

 

Thanks for raising this to us. I would love to help see what causing this error, to better understand the situation send me a private message with your account details (Username/Customer ID together with the address on file).

 

Search all content How do I private message (PM) in the community

 

Regards,

 

 

I try changing the Mobile WAN from the original <TPG_Telecom(default:1)> to <Vodafone(default:2)> to test the speed. Now when I try to change back to <TPG_Telecom(default:1)>, I am getting <Error code: 89527, The APN field is required>, but the APN field is greyout plus the APN field is initially blank for <TPG_Telecom(default:1)> setting. How to I change that ?