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How do I upgrade firmware on Huawei HG659

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Moderator

Hi @mjr2107,

 

I can definitely help you to upgrade your modem/router's firmware. I tried to use your community details to pull up the account unfortunately no match.
 

Kindly PM me your account details. (Username/Customer ID or Contact number associated with the account).

 

Regards,

Moderator

Hi @mjr2107,

 

Thanks for sending me your details.

 

I made a request to upgrade your modem/router.

 

I will keep an eye on this and updates will be provided on Monday.

 

Let me know should you require further assistance.

 

Cheers!

Level 1b

Product type:HG659Device ID:00E0FC-J3N8W17830904033Hardware version:VER.BSoftware version:V100R001C216B012System up time:0 days 1 hour 5 minutes 14 seconds  Please push latest firmware asap 

Moderator

Hi @rajpatel1,

 

Thank you for providing your details. Your firmware has been updated.

 

Kind regards,

BasilDV

Level 1

Hi there,

 

Could I also please get a firmware update? Details are as follows:

 

Product type:
HG659
Device ID:
00E0FC-J3N8W17207009198
Hardware version:
VER.B
Software version:
V100R001C216B011
Regards,
Paul
Moderator

Hi @577xxxx,

 

Welcome to TPG Community!

 

We have edited your community name for the security of your account.

 

We have already requested a firmware upgrade and we will advise you once we receive an update.

Moderator

Good news @mjr2107

 

Your modem's firmware has been upgraded. 

 

Please let us know should you need further assistance. 

 

Have a great day!

 

 

Moderator

Hi @577xxxx, the firmware has been upgraded.

 

Should you need any assistance, feel free to drop us a message. Thank you.

Highlighted
Moderator

Good day @rkwon050,

 

You modem's firmware has been upgraded. 

 

Please let us know should you need further assistance. 

 

Kind regards,

Level 1b

Please upgrade my firmware as well.

 

Thanks