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How do I upgrade firmware on Huawei HG659

SOLVED Go to solution
Moderator

Hi zemonstas

 

Welcome to TPG Community! 

 

I have since sent a request to also update your modem's firmware. We'll advise you as soon as we hear from our Technical Team. 

 

 

Cheers! 

Level 1b

Hi mods,

 

I'm having the same ip assigning/DHCP issue as the OP and wish to recieve a firmware update if it's available.

 

Thanks for the help.

Moderator

Hi zemonstas

 

The firmware has been successfully upgraded. 

 

Should you require further assistance, please don't hesitate to let us know. 

 

Cheers! 

 

Moderator

Hi @haydenphilpott,

 

Welcome to TPG Community!

 

We are suspecting a possible modem issue. Please hard reset the modem and reconfigure its settings.

 

If the issue persists, please let us know.

Level 1a

Me too please.

 

Product type:HG659
Device ID:00E0FC-J3N8W16A21002146
Hardware version:VER.B
Software version:V100R001C216B111
Highlighted
Moderator

Hi @chrishutchings5,

 

Welcome to the community!

 

I was able to locate your account details and requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.

 

Let me know should you require further assistance.

 

Cheers!

Moderator

Hi @chrishutchings5, the firmware has been upgraded. Let us know if we can be of any assistance. Thank you.

Level 1a

Hi,

 

Could I get my firmware upgraded please?

 

My modem details are as below:

Product type: HG659
Device ID: 00E0FC-J3N8W16909002878
Hardware version: VER.B
Software version: V100R001C216B111
 
Thanks.
Moderator

Hi @justinvajmer,

 

Welcome to TPG Community!

 

We have located the account using your community details and we have already requested a firmware upgrade.

 

We will be in touch as soon as an update becomes available.

Level 1a

Hi,

Could you please alse update my modem firmware as well?? 

Device information:

Product Type: HG659

Device ID: 00E0FC-J3N8W17504006157
Hardware version: VER.B
Software version: V100R001C216B112
Thanks heaps...