Welcome to the community!
I was able to locate your account details and requested a firmware upgrade for your modem/router. Updates will be provided tomorrow.
Let me know should you require further assistance.
Could I get my firmware upgraded please?
My modem details are as below:
Welcome to TPG Community!
We have located the account using your community details and we have already requested a firmware upgrade.
We will be in touch as soon as an update becomes available.
Could you please alse update my modem firmware as well??
Product Type: HG659