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How do I upgrade firmware on Huawei HG659

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BasilDV
Moderator

Hi @minhdoan2013,

 

Welcome to TPG Community!

 

We've requested for the firmware of your modem to be updated. We'll update you once done.

 

Kind regards,

BasilDV

BasilDV
Moderator

Hi @minhdoan2013,

 

Good news! The firmware of your modem has been updated.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV

Mc_Gerald
Moderator

Hi @justinvajmer,

 

Hope you're doing well. We are currently having a problem connecting to your modem remotely for the push update. Can you please perform a factory reset using the reset pinhole.

 

Regards,

Mc

justinvajmer
Level 2

Hi MC,

 

I just did a factory reset. Could you try again please?

 

Thx.

 

Mc_Gerald
Moderator

Great! Will try it again and will revert back to you for updates. -Mc

Riezl
Moderator

Hi @justinvajmer, the firmware has been upgraded.

 

Feel free to message us should you need any assistance. Thank you.

justinvajmer
Level 2

 


@Riezl wrote:

Hi @justinvajmer, the firmware has been upgraded.

 

Feel free to message us should you need any assistance. Thank you.


Hi Riezl,

 

After the upgrade, I now seem to not be able to stay in the Huawei modem settings page. It will refresh automatically and boot me out and requires me to login again. This happens every 5s after logging in.

I already did a power cycle reset but it didnt fix it. Any solutions?

Thanks.

 

Update: It seems it will work in MS Edge and not in Chrome.

Rica_R
Moderator

Appreciate the update @justinvajmer, the upgrade should not affect the login of the modem page. Aside from MS Edge and Chrome, have you tried it on other browser on the other device? 

justinvajmer
Level 2

All good now! I did a reset of my pc network adapters and now its working.

 

The new firmware has now finally allowed me access to the USB drive on the network without messing around in the settings. Thanks.

Shane
Moderator

Hi @justinvajmer. We are glad to know that it is now working fine, if you have further queries in the future do not hesitate to create a thread here in our community.

 

Let us know should you require further assistance.

 

Cheers!