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How do I upgrade firmware on Huawei HG659

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Moderator

Hi @mratt,

 

Welcome to TPG Community!

 

We weren't able to locate your account using your community details, but we would like to know if you are using our own TPG FTTB service? If yes, then the firmware that you have is currently the latest one.

 

For WiFi issues, it is possible that the signal is being interfered which causes the dropouts, slow, etc. We've created an article which will help guide you on how to improve your WiFi network. Check this article.

 

If issue persists, please let us know.

 

 

Hi @Ad1,

 

Your request is already in progress and will provide updates once available.

 

Kind regards,

BasilDV

Moderator

Hi @Hyper,

 

The firmware of your modem has been updated.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV

Moderator

Hi @Ad1,

 

The firmware of your modem has been updated.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDv

Ad1 Level 1c
Level 1c

Hi @BasilDV ,

 

Thanks very much for the firmware update.

 

Cheers.

Highlighted
RM Level 1c
Level 1c

G'day

 

Please update the firmware on my TPG NBN Huawei HG659 from VER.B to the current version.

 

Cheers

Moderator

Hi @RM

 

Welcome to the Community!

 

In order for us to process the request for firmware upgrade, we need to your account on our end. Unfortunately, we can't seem to locate your records using your community details.

 

Can you PM me your customer ID or username including your service address?

 

How to PM? Check this link.

 

Regards,

Level 1c

Hello,

How can I get a firmware update?

 

Product type: HG659
Hardware version: VER.B
Software version: V100R001C216B111
Moderator

Hi @lazza134,

 

Welcome to the community!

 

We're able to locate your account using your community details. We'll request a firmware upgrade to your modem/router, update will be provided on this thread. Let us know should you require further assistance.

 

Cheers!

Level 1c

Thank you Shane.

Level 1c

Hi, Grateful if I could be upgraded to the current firmware.

Currently on V100R001C216B112