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How do I upgrade firmware on Huawei HG659

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Akhrapov
Level 2

Hello,

Can I get an update also please?

Product type:

HG659
Device ID:00E0FC-J3N8W17428002410
Hardware version:VER.B
Software version:V100R001C216B112
Riezl
Moderator

Hi @Akhrapov, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.

To send a  PM,  please refer to this link:How do I private message (PM) in the community

MattCoopz
Level 2
Can you please push a firmware update to my modem
Hardware version VER.B
Software version V100R001C216B111
Ahra_G
Moderator

Hi @MattCoopz

 

Could also please provide us with the modem's serial number via private message

 

Thanks! 

koolyn001
Level 2

Hi

May I have the latest firmware too please

 

HG659
Device ID:00E0FC-J3N8W17207007932

Hardware version:VER.B

Software version:V100R001C216B111

 

thanks

Ahra_G
Moderator

Hi @kolyn001, 

 

A request to update your modem's firmware has been sent to our Technical Team.

 

Please allow 24-48hrs for the update to be completed. 

 

 

Thanks! 

koolyn001
Level 2

thank you

Liamh80
Level 2
Hi

May I also request a firmware update for Huawei HG659; device info below:

Product Type: HG659
Device ID: 00E0FC - J3N8W16A21001368
Hardware Version: VER:B
Software Version: V100R001C216B111

Thanks
Riezl
Moderator

Hi @Liamh80, please send us a private message with your  TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.

 

We will wait for your PM. Thank you.