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NBN Box only has two lights on

Level 3

Hi is the NBN service down at the moment?  i've checked the NBN box only the top two lights are on. I was using it the whole morning with no issue.  Thanks.


Hi @Winpooh811, we have checked the status of your connection and it appears to be up and running for more than 22 hours now.


Should you need any assistance, feel free to drop us a message. Thank you.

Level 3

Thank you. Yes it came back up after i spoke to the TPG Support yesterday and we had to reset the modem. All good now. 


Great! Feel free to message us should there be any issues. Cheers!