Hi @7034653,
Welcome to the community!
I wold love to help check the status of the e-connote, please drop me a private message with your account details (Username/Customer ID together with the address on file) also confirm yuor e-mail address.
How do I private message (PM) in the community
Regards,
Hi,
I recently requested a replacement modem that is not working and the attendant aske me to send the faulty modem to TPG and I should receive an email with the information to return it, but I haven't received any email and I received a message telling me I will be charged $99 if I do not return modem within 14 days. Could you please check this? I dont want pay for any cost to send the modem.
Thanks
