Send email rejected by server

[christophertoon]

Hi after travelling overseas I’m now unable to send emails from my iOS devices using mail.tpg.com.au with the correct settings. I have read here about changing password which has not worked. Please advise.

[christophertoon · Accepted solution]

Problem fixed took a while to propagate new password.

[BasilDV]

Hi @christophertoon,

Thank you for the update.

We've edited your post with the screenshot of an error message that you've received, but with your TPG email being exposed.

We're glad that the case is already resolved. Should you require further assistance, please let us know.

Kind regards,

BasilDV

[drpnash]

I work overseas a lot and whether its foreign log ins eg airports or use of a VPN when using unsecured networks having to contantly change my password to work as a get around is a pain.

Cant you really fix this or should i change internet providers to one that doesnt have this issue especially for overseas travel?

[Ahra_G]

Hi @drpnash, 

We'd be glad to have this checked by our PostMaster. 

Please provide us with more information via PM (screenshots, email header, email address) along with your TPG Customer ID or username. 

Thanks! 

Ahra_G