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VR1600v firmware upgrade

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Moderator

Hi @dipalo,

 

Welcome to the community!

 

I was able to locate your account using your community details and requested a firmware upgrade for your modem/router.

 

Further updates will be provided on Monday. Tell me should you require further assistance.

 

Cheers!

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Moderator

Hi @dipalo,

 

Good news! We were informed that the firmware of your modem/router has been updated.

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV

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Level 2

Thank you @Shane and @BasilDV

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Level 1

Hi,

 

I tried to update the firmware on the modem but there are no files available for the vr1600v from the tp-link website. Would you be able to update my modem firmware to the latest version also?

 

Thank you

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Moderator

Hi @branko54,

 

Welcome to the community!

 

I was able to locate your account using your community details. I will request a firmware upgrade for your modem/router and updates will be provided tomorrow.

 

Let me know should you require further assistance.

 

Cheers!

Level 1a

Hi

 

Why is it that you have to do this yourself (pretty good customer service), but for us who are comfortable with doing firmware updates - shouldnt there be a download we can access to do this.

 

In anycase - i also require a firmware update - can you send it to my modem. 

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Moderator

Hi @themvpeter,

 

Welcome to the community!

 

Our supplied NBN modem/router's is optimised the setup to complement our specifically configured modem/router it includes encrypted firmwares for security purposes.

 

I was able to locate your account using your community details and request a firmware upgrade for your modem.

 

Further updates will be provided tomorrow.

 

Cheers!

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Moderator

Hi @branko54, we've checked your modem and can confirm that it has the latest firmware. 

 

Hi @themvpeter, your modem's firmware has now been updated. 

 

Regards, 

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Level 1c

Please upgrade my firmware aswell. Thanks

 

 

Device Information
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 171228 Rel.64067n
Hardware Version: Archer VR1600v v1 00000000

 
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Moderator

Hi @hzhz1992219,

 

Welcome to TPG Community!

 

We were able to locate your account and the request to update the firmware of your modem/router has been requested. Further updates will be given once available.

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV