Please ugrade the firmware on my router. The current version is;
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version: Archer VR1600v v1 00000000
I hope this will fix the wifi diconnects and performance issues I'm experiencing.
Hi @shiv06, your modem has the latest firmware.
Please PM us your TPG customer ID, username and address so we can pull up the account and check what's causing the disconnection issue.
To send a PM, please refer to this link:
Would it be possible to obtain a firmware update please.
Hardware Version:Archer VR1600v v1 00000000
Firmware Version:0.1.0 0.9.1 v5006.0 Build 171027 Rel.38125n
I'd love to help you in requesting for a firmware upgrade for your modem, but I need your assistance though. Can you send me a PM providing your customer ID or username and the service address? I tried your community details to pull up your account but, we're not certain that we have the right match.
Thank you for providing your account details via PM.
As mentioned in my response to your PM, I have already requested for a firmware update. We'll let you know via this thread once it's done.
I too am experiencing periodical dropouts to my connection. The WIFI network seems to hold strong but the actual connection to the internet is what drops out from time to time.
Could I have my firmware looked at too and updated if required?
Hardware version: Archer VR1600v v1 00000000
Firmware version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n