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VR1600v firmware upgrade

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akchiang
Level 2

Hello @BasilDV ,

 

Thanks for the quick reply!

 

My modem version is: 1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n, thank you!

 

Regards, 

 

Alan

BasilDV
Moderator

Thank you @akchiang.

 

We'll forward your request and provide you with the updates once available.

 

Kind regards,

BasilDV

akchiang
Level 2

Thank you very much @BasilDV , looking forward to the update!

 

Alan

Mel_G
Moderator

Hi @akchiang , the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.

gogreenpower
Level 3

What is the latest firmware that we should have?

 

Mine is currently:

 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n 

Hardware Version:Archer VR1600v v1 00000000

Will
Moderator

Hi @gogreenpower

 

Welcome to the Community!

 

Your modem already has the latest firmware version.

 

Regards,

gogreenpower
Level 3

thanks. is there anywhere to check or do we just ask every time?

Will
Moderator

Hi @gogreenpower

 

At this time, you won't be able to check it on your own.

 

Regards,

Riezl
Moderator

Hi @mattiaemonica, our Engineering Team tried to contact you, but to no avail.

 

The team is working on sending an NBN technician and the proposed schedule is 02 May 2019, 8:00 AM - 12:00 PM.

 

Should you wish to confirm this appointment, please let us know so we can advise the case engineer to book it.

 

We'll wait for your response. Thank you.

Riezl
Moderator

Hi @mattiaemonica, the appointment has been booked for 02/May/2019, 8AM - 12PM.

 

Let us know should you have further queries. Thank you.