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VR1600v firmware upgrade

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Level 1c

Hello @BasilDV ,

 

Thanks for the quick reply!

 

My modem version is: 1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n, thank you!

 

Regards, 

 

Alan

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Moderator

Thank you @akchiang.

 

We'll forward your request and provide you with the updates once available.

 

Kind regards,

BasilDV

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Level 1c

Thank you very much @BasilDV , looking forward to the update!

 

Alan

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Moderator

Hi @akchiang , the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.

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Level 3

What is the latest firmware that we should have?

 

Mine is currently:

 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n 

Hardware Version:Archer VR1600v v1 00000000

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Moderator

Hi @gogreenpower

 

Welcome to the Community!

 

Your modem already has the latest firmware version.

 

Regards,

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Level 3

thanks. is there anywhere to check or do we just ask every time?

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Moderator

Hi @gogreenpower

 

At this time, you won't be able to check it on your own.

 

Regards,

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Moderator

Hi @mattiaemonica, our Engineering Team tried to contact you, but to no avail.

 

The team is working on sending an NBN technician and the proposed schedule is 02 May 2019, 8:00 AM - 12:00 PM.

 

Should you wish to confirm this appointment, please let us know so we can advise the case engineer to book it.

 

We'll wait for your response. Thank you.

Moderator

Hi @mattiaemonica, the appointment has been booked for 02/May/2019, 8AM - 12PM.

 

Let us know should you have further queries. Thank you.