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VR1600v firmware upgrade

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Level 1a

Hi, 

 

I was wondering if I could get my router upgraded to the latest firmware as well? 

 

Router Details: 

Firmware Version:1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n 

Hardware Version:Archer VR1600v v1 00000000

Moderator

Hi @zhipingchen,

 

Welcome to the community!

 

We're able to locate your account using your Community details and requested a Firmware upgrade for your modem/router.

 

Further updates will be provided when is available. Let us know should you require further assistance.

 

Cheers!

Moderator

Hi @zhipingchen,

 

Good day! We have confirmed that your modem/router has the latest Firmware Version. Let us know should you require further assistance.

 

Cheers!

Level 1b

Hi,

could I also please request to update my router to the latest availiable built.

 

Current version is

Firmware Version: 1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n
Hardware Version: Archer VR1600v v1 00000000

 

Thanks

Christian

Moderator

Hi @christianha,

 

Welcome to the Community!

 

Your modem already has the latest firmware version.

 

Regards,

 

Level 1b

Hi Will,

Thanks for the quick response.

 

gogreenpower  advised on the 28/04/2019 that his router has a firmware of

0.9.1 v5006.0 Build 180828 Rel.56416n

 

Mine has a release number of Rel.35294n which would suggest it is older.

 

My issue is that from time to time my 5G Wifi is playing up and the only way to resolve it is to restart the router and then re-entered the password on all of my connected devices.

 

My hope is that a new firmware is resolving this issue.

 

Kind regards

Christian

 

Moderator

Hi @christianha, are you able to PM us your TPG customer ID, username and address so we can take a look at your account?

Moderator

Hi @christianha, thanks for providing the account details via PM.

 

As per checking, you're currently on TPG FTTB and the latest modem firmware for this type of service is the one you have provided above.

 

The other latest firmware is for TPG NBN.

 

We recommend having a read of these community articles, which can improve the performance of your Wi-Fi connection most especially on the 5GHz network;

 

Easy Steps to Improve Wi-Fi Connection In Your Home

 

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

Wireless Channel on your modem - what is it and why should I change it?

 

https://community.tpg.com.au/t5/Featured-Articles/Wireless-Channel-on-your-modem-what-is-it-and-why-...

 

Should you require further assistance, please PM us your best contact number and most convenient time to receive a call for troubleshooting. Thank you.

 

Level 1a

Hello Guys,

 

Could I request a firmware upgrade on my modem too.

 

Firmware Version:1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n

Hardware Version:Archer VR1600v v1 00000000

Moderator

Hi @cmotalla,

 

Welcome to the Community!

 

I have raised a request to have the firmware upgraded. We'll let you know via this thread once it's done.

 

Regards,