Thanks for sending me your details. I arranged one of our Technicians to call you after 6PM AEDST today. Make sure to keep your mobile available for the call and let me know how it will go.
I have a new TPG NBN connection and I'm having problems with my VR1600v not allocating IP addresses by DHCP. Therefore my devices won't connect to the network (local or internet). The modem log shows constant error messages "No ip addresses to give, OFFER abandoned."
The firmware version is 0.1.0 0.9.1 v5006.0 Build 171228 Rel.64067n which I gather is quite old (from other parts of this thread). I wonder if updating it my fix the problem.
I rang the TPG support line and they didn't really seem to understand the problem (didn't seem to have any technical knowledge) and said that you don't do firmware upgrades (which seems inconsistent with this thread).
Can I get my firmware upgraded please?
I have the same issue with dhcp for wired devices. Apparently the router is not assigning IP address to through the lan ports. Any hints?
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version: Archer VR1600v v1 00000000
Welcome to the community!
What device(s) is having difficulty connecting to your local network?
I was able to locate your account using your community details and requested a firmware upgrade for your modem/router updates will be provided within the next 24hrs.