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Hi @nic85!
I understand that one of our Technical specialists has contacted you and assisted you with the connection issue.
I would also recommend having a read on these articles:
Should you still require further assistance, please don't hesitate to reach out to us again or you may check our self help options located here: http://tpg.com.au/support
Regards,
Ahra_G
Hi @altoha,
Welcome to TPG Community!
We have already requested a firmware update and we'll let you know as soon as an update is received.
As per checking, your modem has the latest firmware.
Should you require further assistance, feel free to drop us a message. Thank you.
Hi, I have - 0.1.0 0.9.1 v5006.0 Build 171228 Rel.64067n
How do I get the newer firmware?
Hi @agisthos,
Welcome to TPG Community!
We can definitely check whether your equipment has the latest firmware.
We are not able to pull up any account using your Community details though. Are you able to send them through private message?
Thanks!
Hi,
I have Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Can you please update mine?
Thanks
Hi @susiep74,
Welcome to TPG Community!
Your modem currently has the latest firmware.
Should you require further assistance, please let us know.
Kind regards,
BasilDV
Thanks @BasilDV for confirming.
Hi Moderator,
can you upgrade My Firmware as well?
Archer VR1600v