TPG Community

Ask, answer and talk about our products

VR1600v firmware upgrade

SOLVED Go to solution
Level 1c

Hello @BasilDV ,

 

Thanks for the quick reply!

 

My modem version is: 1.1.0 0.9.1 v5006.0 Build 180306 Rel.63433n, thank you!

 

Regards, 

 

Alan

Moderator

Thank you @akchiang.

 

We'll forward your request and provide you with the updates once available.

 

Kind regards,

BasilDV

Level 1c

Thank you very much @BasilDV , looking forward to the update!

 

Alan

Moderator

Hi @akchiang , the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.

Level 1b

What is the latest firmware that we should have?

 

Mine is currently:

 

Firmware Version:0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n 

Hardware Version:Archer VR1600v v1 00000000

Moderator

Hi @gogreenpower

 

Welcome to the Community!

 

Your modem already has the latest firmware version.

 

Regards,

Level 1b

thanks. is there anywhere to check or do we just ask every time?

Moderator

Hi @gogreenpower

 

At this time, you won't be able to check it on your own.

 

Regards,

Moderator

Hi @mattiaemonica, our Engineering Team tried to contact you, but to no avail.

 

The team is working on sending an NBN technician and the proposed schedule is 02 May 2019, 8:00 AM - 12:00 PM.

 

Should you wish to confirm this appointment, please let us know so we can advise the case engineer to book it.

 

We'll wait for your response. Thank you.

Moderator

Hi @mattiaemonica, the appointment has been booked for 02/May/2019, 8AM - 12PM.

 

Let us know should you have further queries. Thank you.