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VR1600v firmware upgrade

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Moderator

Hi @n00b,

 

Your modem currently has the latest firmware.

 

Kind regards,

BasilDV

Level 3

Thanks @BasilDV - confirming I'm now on Firmware Version:1.1.0 0.9.1 v5006.0 Build 180828 Rel.35294n 

 

Will see if the upgrade helps

Level 1c

Hello Basil,

 

I have been experiencing issues with disconnection problems predominantly with online gaming on a ps4 console. I have been advised to enter port forwarding info into the router and console. I believe I have done as instructed but have noticed that my current modem firmware needs updating. Could you please arrange for it to be updated?

 

Hardware Version:Archer VR1600v v1 00000000

Firmware Version:0.1.0 0.9.1 v5006.0 Build 170630 Rel.49402n

 

Thanks in advance

Moderator

Hi @bondilocal,

 

Welcome to the community!

 

We'd love to help upgrade your modem/router's firmware. We'd like to get your account details (Username/Customer ID together with the complete address on file).

 

In case you need a reference:

 

How do I private message (PM) in the community

 

Cheers!

Moderator

Hi @bondilocal 

Good day! Your modem/router's firmware has been updated. Let us know should you require further assistance.

Cheers!

 


@bondilocal wrote:

Hello Basil,

 

I have been experiencing issues with disconnection problems predominantly with online gaming on a ps4 console. I have been advised to enter port forwarding info into the router and console. I believe I have done as instructed but have noticed that my current modem firmware needs updating. Could you please arrange for it to be updated?

 

Hardware Version:Archer VR1600v v1 00000000

Firmware Version:0.1.0 0.9.1 v5006.0 Build 170630 Rel.49402n

 

Thanks in advance


 

Level 1b

Hello there,

 

Can you please upgrade software of my modem please. Avast alerts show vulnerability

 

Firmware Version: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n
Hardware Version: Archer VR1600v v1 00000000
 
cheers
sz

 

Moderator

Hi @sarinz,

 

Welcome to TPG Community!
 

Your modem currently has the latest firmware.

 

Make sure that your Avast is up to date.

 

Kind regards,

BasilDV

Level 1c

Can you please also update my firmware. I see others are on 1.1xxxxxx

 

0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

 

Thank you

Moderator

Hi @Bunno77,

 

Welcome to TPG Community!

 

Please PM us your TPG customer ID, username and address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community - TPG Community

Moderator

Thanks for providing the details via PM, @Bunno77.

 

As per checking, your modem has the latest firmware for NBN HFC service.

 

Let us know should you need further assistance. Thank you.